Terms and Conditions
Rhys Jones & Co. is a trading name for Rhys Jones & Co. Limited. With company registration number 11985940. Our registered address is 98 Middlewich Road, Northwich, England, CW9 7DA
Terms of Sale
Due to the nature of our product and that they are bespoke/made to order, we DO NOT offer refunds/exchanges on items under any circumstances.
We are also not responsible for failure to meet any of our obligations under the TOS where such failure is due to event beyond our reasonable control e.g Covid 19 Pandemic. In the unfortunate case of your item having a manufacturing fault we will offer a repair providing it is still within our guarantee period and is a manufactured fault.
If the goods we deliver by post are not what you ordered or are damaged or defective or the delivery is on an incorrect quantity, we will have no liability to you unless you notify us in writing at our contract address of the problem within 10 working day of the delivery of the goods in question.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we will have no liability to pay any money to you by the way of compensation other than to refund to you the amount paid by you for the goods in question.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Rhys Jones & Co shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this website.
It is your responsibility to read our TOC before ordering any product from Rhys Jones & Co limited and by ordering our products you are agreeing to our above terms and conditions.